Our Travel Advisory Policy

InterContinental Hotels Group (IHG) understands that from time-to-time your booking may be affected by weather or natural disasters that are not planned.  In such cases, we make every possible effort to keep you informed and to provide you with the level of service that you require so that you can manage your bookings and plan around these unforeseen circumstances. If a Travel Advisory exists, we will display details about the advisory, how your booking may be affected and the process for how to proceed with as little stress and inconvenience as possible.

 

Focus on Flexibility. Book with Confidence.

 

We want you to book with confidence by providing flexible booking options. All bookings can be changed without charge and most rates are able to be canceled without penalty*.  To change or cancel a reservation, visit Manage Your Stay or call our on-site Reservations team on +44 (0)191 300 9222.

*Some exclusions to the cancellation penalty may apply. Please refer to the rate details for applicable terms and exceptions when booking or changing reservations.

Covid-19 FAQs

Find out more about our evolved standard of cleanliness and ways of working within our hotel in our Covid-19 FAQs.

As we adapt to new norms and expectations, we’ve adopted a new standard of cleanliness and ways of working within our hotel.

As everything looks a little different, we wanted to answer some commonly asked questions in our Covid-19 FAQs. Find out more here!

IHG Clean Promise

Share this post

Comfortable friendly hotel

Booked a one night dinner bed and breakfast rate here as a staycation. Check in was amazing, Claire was exceptionally friendly and welcoming, room was spotless and we got a nice upgrade. Dinner in Marco Pierre White was great as part of the offer, Trina the Manager in the restaurant was amazing and so hospitable. She was hilarious, efficient and professional all at the same time. Both her and Claire are exemplary hosts. Parking attached and easy accessed. I will come back to this little hotel!
Andrew N, London

Follow us on Instagram

Blog

Welcome to Newcastle

Social Media

Follow Hotel Indigo Newcastle

Newsletter

Sign up to keep in the loop with our latest news and special offers

Join newsletter